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Revised Systems Status Notifications Michael A Argo 11/6/2015 11:10:00 AM

In case you have not already noticed, recently a new revised/enhanced communications system using color indicators has been implemented to notify users of the known statuses of important production technology systems:

1)      The “Systems Status” tab on the mySAU portal has been removed and a “System Status” link with a color indicator has been added to the main toolbar. This indicator is visible on the  portal page whether logged into the portal or not.

2)       When you click on the “System Status” indicator/link, you will be taken to a status page showing a list of production technology systems along with their current status indicator based on a color scheme also defined on the page at the top. At the present time this page refreshes automatically every minute, thus the status indicator is valid for the last minute.

3)      The “Overall ITS System Status” indicator at the top of the page is the indicator included on the toolbar of the mySAU portal page. This indicator will reflect the lowest/worst status of any system included in the list. For examples, 1)should there be any single system at any status other than normal/green, then that status will be reflected by the overall status indication whether yellow, blue, or red, 2)should there be multiple systems where one is yellow and another is red, then the overall status indicator will reflect red, 3) if yellow and blue, then blue, etc.

4)      In the “Notes” column of the system affected, we will include an explanation of the current issue(s).

5)      Additionally an ITS Operations Calendar for planned maintenance dates and times has been provided.

6)       The system status page is also available from our ITS home page and in the SAU main website “Quick Links” list.

7)      This new notification system does not exclude email notifications for major issues.

As always, ITS will continue to investigate more effective ways to provide accurate and meaningful information to all users. Additionally this procedure may be modified when improvements are identified.

If you have suggestions to improve this procedure, please send them to me for consideration.

Thanks! 

Mike Argo
Director of Information Technology Services
Southern Arkansas University

100 East University
MSC 9407
Magnolia, Arkansas  71753
mikeargo@saumag.edu

 

 

 

 

ChemDraw - FREE Download for SAU Students, Faculty & Staff Michael A Argo 10/17/2014 4:00:00 PM

The PerkinElmer Informatics software product call ChemDraw is now available FREE for all SAU students, faculty, and staff.

The software can be downloaded from several SAU website locations: 1) ChemDraw Download link on the main College of Science and Engineering's webpage, 2) ChemDraw Download link on the Department of Biochemistry and Chemistry's webpage, and 3)  Downloads list on the Department of Information Technology's webpage. To download and install just follow the instructions presented or sent to you via email.

If you have any issues, please contact the ITS Helpdesk.

 

Microsoft Office 365 ProPlus at No Cost to SAU Students Michael A Argo 8/21/2014 9:00:00 AM

Microsoft Office 365 ProPlus is available for current SAU students at no cost.

  • Office 365 ProPlus is a full version of Office, which includes: Word, PowerPoint, Excel, OneNote, Outlook, and more.
  • Each student can install Office 365 ProPlus on up to five home or personally-owned PCs/Macs and up to five mobile devices.  Office mobile applications are accessible on iPhone and Android phones and automatically included with all Windows phones.

To learn how to download and install Office 365 ProPlus click on Quick Links link Microsoft Office 365 ProPlus.