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Welcome to mySAU, the Southern Arkansas University portal. Please login above with your network username and password to access your information. If you have any questions or problems with your login, please contact:

Phone: (870) 235-4083
Email: helpdesk@saumag.edu  (Non-BlackBoard)
Online: ITS HelpDesk (Non-BlackBoard)

Location: Dolph Camp 116
Regular Semester Hours: 8am-12pm and 1pm-5pm, M-F
Summer Hours: 7am-12pm and 12:30pm-5:30pm, M-Th

 

BlackBoard Help Resources:

BlackBoard HelpDesk (24 X 7 e-mail Support) 

Phone Support:

888-998-6028
Call Center Hours:
Monday-Friday 11 :00 AM-11:00 PM
(Central)

BlackBoard Collaborate HelpDesk

The process of moving Blackboard Learn to a hosted system by Blackboard (Bb) has already begun. The plan is to copy everything in our current on-site system as of noon on June 29, 2015 to the hosted Blackboard system. Based on tests that have been done, the copying and loading processes will take at least 50 hours to accomplish. Therefore the current timeline for the conversion is as follows: 

  1. SAU  – Shutdown local environment ---- 12:00 Noon, Central Time 6/29/2015 ** Note – Grades for Summer I are due by 10:00 AM this same morning!
  2. SAU  – Prepare and send last data and SSL cert ---- Preparation Completed by 6:00 PM Central 6/29/2015
  3. Bb     –  Bring up application and database and apply SSL cert ----- 50 Hours from start
  4. SAU  – Repeat settings changes made during Test migration ----- ASAP after Bb restore complete.
  5. SAU  – Final Configuration verification, customizing,  and testing and Go live ----  between 7/2 – 7/5 2015 – early as possible.